The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Privacy Policy
  • ezParties.com respects the privacy of every individual who visits our website. We DO NOT rent or sell any of our databases or customer information. Occasionally ezParties.com does send coupon specials, new product information and other information we believe our customers will enjoy and find useful. All emails contain instructions on how to remove yourself (opt-out) from future mailings. ezParties.com utilizes Secure Socket Layer (SSL) and Secure Electronic Transaction (SET). You can feel comfortable using and submitting information to us. Even our email servers utilize this technology.


  • Shipping & Delivery
  • ezParties.com ships merchandise only to locations within the continental United States via UPS or FedEx or USPS. Shipments to Alaska, Hawaii and APO/FPO destinations are sent via USPS only. APO/FPO addresses will incur a $1 processing fee We do not ship international locations. which includes U.S. Territories - Puerto Rico, Guam or the US Virgin Islands. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. Copy and paste the following address into your browser to view estimated shipping times map - http://www.ezparties.com/shippingtimes.htm


  • Return Policy
  • ezParties.com guarantees all unused, unopened or defective merchandise for 30 days from the receipt of shipment. If you are not completely satisfied with your purchase you may return any unused, unopened or defective merchandise. Shipping, discontinued themes and custom printed items are non-refundable. Simply email us at sales@ezParties.com for detailed return instructions and to receive your return authorization number (RA #). No orders will be accepted for return without this RA #. Shipping charges are non-refundable and customer is responsible for return shipping charges. ezParties.com reserves the right to change its payment procedures at any time without prior notice.


  • Miscellaneous
  • FAQ- What forms of payment do you accept? ezParties.com accepts Visa, Mastercard, American Expess, Discover and PayPal. How can I be sure that my credit card information is secure when placing an order? Our Internet commerce and ordering is not only safe and secure, but also guaranteed. You can feel safe, comfortable and relaxed knowing that your transaction and purchase will get to you complete and on-time. We use a technology known as SSL (Secure Socket Layer) to ensure that your credit card number is obtained, encrypted and transmitted so no prying eyes can have access to your information. In fact, you are more likely to be the victim of credit card fraud offline than online! If you would rather not order via the Internet you can just as easily order over the phone or fax. We just want you to get what you want when you need and want it! This assures you of a 100% secure ordering process. You may also phone, email or fax your order to us. How do I know that my order has been received? After you submit your order through our Web site, you will immediately receive an order confirmation detailing the products you ordered and an order number. This email will contain a link that you may use to check the status of your order at any time. How long will it take for my order to arrive? Most orders ship out from our warehouse within 48 - 72 hours during normal business hours Monday - Friday. The estimated delivery time for orders shipped via Ground delivery is two to ten business days within the continental United States. Express shipping options are available by emailing: sales@ezparties.com Balloon FAQ's Foil Balloons: 18" and larger sized mylar/foil balloons have self-sealing valves and do not require the use of a heat sealer. Do not put helium in non-valved balloons smaller than 18" (air fill only). All balloons come deflated. Certain foil balloons cannot float in a high altitude. Do you carry other themes or products? ezParties.com offers one of the largest selection of children's party themes. We stock over 130 themed party packages. All of them are available on our Web site. If you do not find the theme you are looking for, please feel free to email us. What happens if an item that I ordered is currently out of stock? We carry most items in stock. Occassionally we may be temporarilly out of stock of an item. In this case an ezParties.com Customer Service representative will contact you, via e-mail or telephone within 48 hours, to update you regarding your order and an estimated time in which we exptect to have additioanl items available.